Earning Customer Trust:
Data Handling and Management

This game will help you understand why data security is job zero for all employees, provide foundational knowledge on data classification and handling, and provide you with data security and escalation resources.

Select each tab to learn about it.
Game Objectives
Game Purpose
Game Rules
Avatar selection
Select the Continue button to proceed.
Game Objectives

By the end of this course, you should be able to:

Define and distinguish the different types of data and how each should be handled to ensure you can properly protect all company and customer data.
Identify the importance of data security and its impact on customer trust.
Discover resources to mitigate and resolve data security issues so they are readily available when necessary.
Game Purpose

Earning and keeping customer trust is the foundation of our business. Here's why:

What's in it for me?
As Amazonians, we can demonstrate our commitment to our customers by caring about their data security just as much as they do. This training will help you build and maintain customer trust.
What's in it for my customers?
Data security is one of our customers' top concerns. This training will equip you with numerous resources to ensure you can mitigate data security risks and act swiftly on behalf of your customers if a security event occurs.
What's in it for AWS?
Customers trust AWS with their data today. AWS employees need to know how to handle the different types of customer data to ensure our customers continue to trust us in the future.
Avatar Selection
Game Rules

Your mission is to earn Trust Points as you navigate through the different AWS Data Security levels. Make sure you click on all the "CLICK HERE" buttons to collect as many points as possible.

5
When you make the right decision, you'll earn 5 Trust Points.
10
You can earn 10 Bonus Trust Points, if you reach the Finish Line within 25 minutes.
15
You can earn 15 Bonus Trust Points, if you reach the finish line within 20 minutes.
10
There is an assessment in the end of the game. Each correct answer is worth 10 Trust Points.
3
For each incorrect assessment answer given, you will lose 3 Trust Points from your score bucket.
To win the silver Phone Tool Icon, you will need to score at least 60 Trust Points.
To win the gold Phone Tool Icon, you will need to earn at least 70 Trust Points.