Context Setting
Our module on communication skills highlights how effective communication with different styles and techniques can help in supporting clients, including those facing the difficult decision to euthanise their pet.
Why Do You Need This Course?
By the end of this module, you will be able to:
Develop skills to break bad or upsetting news to your client
Practice active listening
List nonverbal communication cues
Manage negative reactions to receiving bad news
Identify the barriers of communication
Visual Menu
This module is divided into the following topics with respective content. All the topics are independent and must be accessed in sequence.
After completing each topic, you will be redirected to this page to proceed further.
Select each topic in sequence to proceed.
