Assessment

Welcome to Final Assessment!

  1. You have now completed the module Communication Skills
  2. You will now answer five questions in this assessment.
  3. You cannot return to a question once your answer has been submitted.

ALL THE BEST!

Question 1

Which of the following does the SPIKES protocol help you to ensure?

Select the correct option and submit.

Question 2

“Your pet is very ill. It is vital that you start treatment now.” This is a good way to inform your client. State True or False.

Select the correct option and submit.

Question 3

Which of the following are the best methods to control a hysteric client, shouting in anger?

Select the appropriate options from the choices below.

Question 4

You can keep on checking the time by your watch while talking with your client. Do you agree to this view?

Select the correct option and submit.

Question 5

How will you best manage a client in denial?

Select the appropriate options from the choices below.

Please retake the assessment to complete this module on “Love, Loss and Grief”.

Score: /5